Summary

This tutorial will guide you in turning of the focused inbox feature in the new Outlook web application as well as the client downloaded on your windows machine. Focused inbox separates your inbox into two tabs; Focused and Other. Your most important email messages are on the Focused tab while the rest remain easily accessible but out of the way in the Other tab. If this feature is active then important emails may be missed.

 

Steps

Desktop Application

  1. Open your Outlook application.

2. Click on the View tab at the top of your window. Turn off  Show Focused inbox.


 

Web Application

  1. Sign in to your Outlook web application using the following link: http://outlook.com/owa/buttecounty.net

2. Once you are signed in, navigate to the settings gear icon in the top right corner of your screen.

 

 

3. Navigate to the bottom of the settings window and click on View all Outlook Settings.


 

4. A new window will appear. Navigate to Mail then Layout. Under layout is the Focused Inbox section. Select the Don’t sort my messages option.