Summary
This guide will show you how to transfer your one-on-one calls in Teams.
Steps
- Select More actions > Transfer in your call controls.
- Start typing the name of the person you want to transfer the call to
- Select them when they appear.
NOTE: If they're in your org and using Teams or Skype for Business, turn on Ring back if there's no answer to send the call back to you if the recipient doesn't answer or has call forwarding turned on.
- Select Transfer to complete the transfer, or select the dropdown arrow to choose one of the following options:
- Work to transfer the call to their Teams number
- Work voicemail to send it straight to their voicemail
- Any other numbers (like their mobile number) they've added to their account